Terms and Conditions

Effective Date: 20 September 2025

Welcome to The Wild Crumb. These Terms and Conditions govern your use of our website and services. By accessing or placing an order through our website, you agree to be bound by these terms.

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1. General Information

The Wild Crumb is an Australian-based bakery offering gluten-free baked goods. These terms apply to all users of the site, including browsers, vendors, customers, and merchants.

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2. Orders and Payments

All orders are subject to availability and confirmation. Prices are listed in AUD and include GST unless otherwise stated. Payment must be made in full at the time of ordering via our secure payment gateway. We reserve the right to refuse or cancel any order at our discretion.

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3. Product Information

We take care to ensure all product descriptions, images, and prices are accurate. However, slight variations may occur. All products are gluten-free, but we cannot guarantee they are free from trace allergens unless explicitly stated.

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4. Delivery and Pickup

Delivery is available within specified areas and timeframes listed on our website. Customers are responsible for providing accurate delivery information. We are not liable for delays or failed deliveries due to incorrect information or circumstances beyond our control.

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5. Cancellations and Refunds

Orders may be cancelled up to 6 hours before the pre-order closing. Refunds will not be issued for cancellations made after this period or for change-of-mind. If a product is faulty or incorrect, please contact us within 3 hours of receipt for a resolution.

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6. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of The Wild Crumb and protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.

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7. User Conduct

You agree not to use the website for any unlawful purpose or to solicit others to perform or participate in unlawful acts. You must not transmit any worms, viruses, or any code of a destructive nature.

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8. Limitation of Liability

The Wild Crumb is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent permitted by law.

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9. Privacy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect and use your personal information.

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10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.

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11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

The Wild Crumb
Email: info@thewildcrumb.com.au
Phone: +61 479 147 231
Address: [Insert Business Address]